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PRIVACY POLICY

We look forward to your visit to our website. Below we would like to inform you about the handling of your personal data according to Article 13 of the General Data Protection Regulation (GDPR).

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1. Data Controller

Responsible for data collection and processing:

PICANOVA GmbH

HRB 58130

Hohenzollernring 25

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2. Data Protection Officer

For requests concerning GDPR, please contact: data-protection-officer@tcgroup.com

For further requests, our company data protection officer is at your disposal for information or suggestions concerning data protection:

Datenschutz süd GmbH
Wörthstraße 15
97082 Würzburg, Germany
Email: office@datenschutz-sued.de

50672 Cologne

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3. Personal Data We Collect

We collect limited personal data when you visit our site:

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Automatically Collected Data

  • IP address (anonymised for analytics)

  • Browser type and version

  • Operating system

  • Date and time of visit

  • Pages visited on our website

  • Referring website

Voluntary Data

  • Contact information (if you contact us via email or contact forms)

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4. Purposes and Legal Basis for Processing

We process your personal data for the following purposes:

Purpose: Website functionality and security

Legal Basis: Legitimate interests (Art. 6(1)(f) GDPR)

Data Categories: Technical data, IP address


Purpose: Website analytics and improvement

Legal Basis: Legitimate interests (Art. 6(1)(f) GDPR)

Data Categories: Usage data, anonymised analytics

 

Purpose: Responding to inquiries

Legal Basis: Legitimate interests (Art. 6(1)(f) GDPR)

Data Categories: Contact information

 

Purpose: Marketing communications

Legal Basis: Consent (Art. 6(1)(a) GDPR)

Data Categories: Email address (if disclosed), preferences

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Purpose: Advertising and tracking

Legal Basis: Consent (Art. 6(1)(a) GDPR)

Data Categories: Behavioural data, cookie identifiers

 

Purpose: Legal compliance

Legal Basis: Legal obligation (Art. 6(1)(c) GDPR)

Data Categories: All relevant data

 

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Legitimate Interests Assessment

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Our legitimate interests include:

  • Ensuring website security and functionality

  • Improving user experience through analytics

  • Responding to visitor inquiries

  • Maintaining business operations

We have assessed that these interests do not override your fundamental rights and freedoms.

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5. Consent Management and Cookie Policy

We only use non-essential cookies and tracking technologies after you provide explicit consent. Your consent is:

  • Freely given - you have a genuine choice

  • Specific - separate consent for different purposes

  • Informed - you understand what you're consenting to

  • Unambiguous - clear positive action required

Cookie Categories

Essential Cookies (No Consent Required)

  • Purpose: Enable basic website functionality and security

  • Legal basis: Legitimate interests (Art. 6(1)(f) GDPR)

  • Examples: Session management, security features, load balancing

  • Status: Always active - cannot be disabled

Performance and Analytics Cookies (Consent Required)

  • Purpose: Analyse website usage and improve performance

  • Legal basis: Consent (Art. 6(1)(a) GDPR)

  • Status: Only activated after explicit consent

  • Control: Can be withdrawn at any time

Advertising Cookies (Consent Required)

  • Purpose: Deliver targeted advertisements and measure effectiveness

  • Legal basis: Consent (Art. 6(1)(a) GDPR)

  • Status: Only activated after explicit consent

  • Control: Can be withdrawn at any time

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6. Google DoubleClick

Important: Google DoubleClick cookies are only activated after you provide explicit consent through our cookie banner. Without your consent, no DoubleClick tracking occurs.

How DoubleClick Works

Once you consent, DoubleClick:

  • Uses cookies to serve relevant ads to users

  • Improves campaign performance reports

  • Prevents duplicate ad displays to the same user

  • Tracks conversions related to ad requests

  • Enables targeted advertising based on your interests

Data Processing (Only With Consent)

When you consent and visit our website:

  • Your browser establishes connection to Google servers

  • Google receives information that you have visited our website

  • If you're registered with Google services, your visit may be associated with your account

  • Even without Google registration, your IP address may be stored

DoubleClick Floodlight Cookies (Consent Required)

These cookies help us understand (only after consent):

  • Whether you perform actions on our website after viewing our ads

  • Content you interact with on our website

  • Effectiveness of our advertising campaigns

This enables targeted advertising to be sent to you later.

Withdrawing Consent

You can withdraw your consent at any time through:

a) Our Cookie Settings:

  • Use our cookie consent banner

  • Immediate effect upon withdrawal

b) Browser Settings:

  • Adjust your browser to suppress third-party cookies

  • This prevents receiving third-party advertisements

c) Google Ad Settings:

d) Industry Opt-Out Tools:

e) Browser Plugin:

Important: After withdrawing consent, DoubleClick tracking stops immediately, but you can still use all essential website features.

Additional Information

Data Transfers

  • Google participates in the EU-US Data Privacy Framework

  • Data transfers to the United States only occur with your consent

  • Adequate protection ensured through framework certification

Legal Basis: Consent (Art. 6(1)(a) GDPR) - Required before any processing

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7. Data Sharing and Recipients

We may share your personal data with:

Service Providers (With Appropriate Safeguards)

  • Web hosting providers (for website operation)

  • Analytics services (for website improvement - consent required)

  • Email service providers (for communications)

Legal Requirements

  • Government authorities (when legally required)

  • Law enforcement (in response to valid legal requests)

Third-Party Services (Consent Required)

  • Google (for advertising and analytics services - only with consent)

All service providers are bound by data processing agreements and must implement appropriate security measures.

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8. International Data Transfers

Some of our service providers are located outside the European Economic Area (EEA):

United States

  • Google services are covered by the EU-US Data Privacy Framework

  • Transfers only occur with your explicit consent

  • Adequate level of protection ensured through framework participation

Other Countries

  • Standard Contractual Clauses used where necessary

  • Appropriate safeguards implemented for all transfers

  • Consent required for non-essential data transfers

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9. Data Retention

We retain personal data only as long as necessary:

Data Type: Essential website data

Retention Period: Session duration

Justification: Website functionality

 

Data Type: Consent records

Retention Period: 3 years after withdrawal

Justification: Legal compliance

 

Data Type: Website analytics

Retention Period: 26 months (with consent)

Justification: Business analysis and improvement

 

Data Type: Contact inquiries

Retention Period: 3 years

Justification: Customer service and follow-up

 

Data Type: Marketing data

Retention Period: Until consent withdrawn

Justification: Marketing communications

 

Data Type: Advertising data

Retention Period: Until consent withdrawn

Justification: Targeted advertising

 

Data Type: Security logs

Retention Period: 12 months

Justification: Security monitoring

 

10. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access (Article 15)

  • Request confirmation of data processing

  • Obtain a copy of your personal data

  • Receive information about processing activities

Right to Rectification (Article 16)

  • Correct inaccurate personal data

  • Complete incomplete data

Right to Erasure (Article 17)

  • Request deletion of your personal data

  • "Right to be forgotten" in certain circumstances

Right to Restriction (Article 18)

  • Limit processing of your data in specific situations

Right to Data Portability (Article 20)

  • Receive your data in machine-readable format

  • Transfer data to another service provider

Right to Object (Article 21)

  • Object to processing based on legitimate interests

  • Object to direct marketing at any time (immediate effect)

Right to Withdraw Consent

  • Withdraw consent at any time for consent-based processing

  • Immediate effect - processing stops immediately

  • Does not affect lawfulness of prior processing

  • Easy withdrawal through our preference centre

How to Exercise Your Rights

  • Email: data-protection-officer@tcgroup.com

  • Cookie preferences: Use our consent management platform

  • Response time: Within 30 days

  • Free of charge (except for excessive requests)

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11. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority:

  • In your country of residence

  • In your place of work

  • Where the alleged infringement occurred

Find your local authority: https://edpb.europa.eu/about-edpb/board/members_en

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12. Links to Other Websites

Our website may contain links to other websites. Once you leave our website (recognisable by the changed URL), we are no longer responsible for data protection on those sites.

Each external website has its own privacy policy and cookie practices. We recommend reviewing their privacy practices before providing personal information or accepting their cookies.

 

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